Fight Back Against Banking Scams​​

One-time passcode scams are on the rise and becoming increasingly harder to identify, but there are still ways you can keep yourself and your money safe. Scammers masquerading as banks and credit unions send fake authentication access requests via email/text to unsuspecting customers. Customers then grant scammers access through a passcode, resulting in their personal information being taken and their money being stolen. While even the most careful person could potentially fall victim to this scam, there are still methods you can use to prevent this.

3 Quick Tips on How to Protect Yourself From One-Time Passcode Scams  

Don’t Save One-Time Passcodes: While it may be convenient to do so, don't keep any passcodes on your devices. This just makes it easier for scammers to get ahold of your information if you ever lose your device.

Periodically Change Your Passcode: Most banks/credit unions ask that you change your passcode often to keep scammers from stealing your information. Take this opportunity to come up with unique passcodes that no one can guess. Passcodes that are memorable for you work best.

Don't Share Your Personal Account Information: Never share your passcode with anyone who calls, texts, or emails you. If they claim to be from Texas Trust or any of your other financial institutions, always verify first.

If you believe you may be a victim of a fraud/scam, please contact us immediately by phone at 972-263-5171. If you believe that your credit card information has recently been compromised or that you have been a victim of fraud, contact Texas Trust Credit Union immediately.