Cyber Security Tips​​

We try to keep our members on alert for potential fraud and scams used to gain access to sensitive member information. Recently, we have been alerted to members receiving text messages falsely appearing to be from Texas Trust CU. The texts request card information including the whole card number, expiration, CVV and Social Security number.

Please do not respond to these texts!! 

Because fraudsters can impersonate a bank or credit union by replicating phone numbers, we want to remind you of ways to keep your Texas Trust accounts secure.

Tips for keeping your Texas Trust accounts secure from fraudsters and scams:

• Texas Trust fraud alerts will always include our toll-free phone number in the message. Any fraud-related texts from Texas Trust without this number should be deleted immediately from your phone.
  
  
• Our team members already know your account information, so if someone calls requesting this information to stop or complete a transaction, hang up. Do not provide any information.
  
  
• Scammers will convey a sense of urgency demanding that you act immediately. If you answer their calls, be calm, don’t react, just hang up and call us directly.
  
  
• Never share your account PIN, passcodes, Social Security number, birthdate or other personal information with anyone who calls, texts or emails you. If they claim to be from Texas Trust or any other financial institution, verify first.
  
  
• If you believe you have been scammed, call us immediately.

If you have received a similar text and believe you may be a victim of a fraud/scam, please contact us immediately by phone at 972-263-5171.