Kerry D. Jones has been a proud small business owner of a successful cleaning company for the past 19 years. However, every business faces its fair share of challenges, and recently Jones’ work truck broke down unexpectedly. In an effort to remedy the situation, Jones obtained an auto loan from a car dealership.

While he was happy to have a replacement vehicle for his business, he realized that his monthly payment didn’t fit his financial arrangement and needs. Luckily, he had recently received an email from Texas Trust Credit Union saying he had been pre-approved for an auto refinance. It was perfect timing! Jones had already built a trusted relationship with the credit union by holding both a share account and a Platinum credit card. Jones stated, “In the past, the credit union has helped me establish financial resources and explore new ventures I wanted to take on.” Jones jumped at the opportunity for a refinance.

Jones said the process was straightforward, and the staff were readily available to answer his questions and guide him through the process. After being approved for a refinance, he is now saving up to $300 a month. With these newfound savings, he feels more financially secure and confident in his ability to manage his business effectively. We asked Kerry what he likes the most about Texas Trust. “I really love the member service. The branches always carry a great atmosphere, and the employees are very knowledgeable. When I walk into a branch, I feel the staff genuinely care for me,” Jones said.

His story is a testament to how Texas Trust embodies the spirit of the credit union motto of “people helping people.” Offering financial support to members like Jones pushes their businesses to thrive and allows them to spread that same helpful spirit throughout the community.