Member Stories of the Month
James called headquarters inquiring about our auto refinance offer and received massive relief on two auto payments.
James called the Texas Trust headquarters, wanting to learn more about a pre-approval offer to refinance his high-interest loan. He explained to the loan officer that, due to his demanding job as an engineer, he didn’t have time to start the loan process in person. She understood this and immediately sprang into action to get James' loan submitted.
The loan officer was able to get James' loan submitted, approved, and closed in one business day. He applauded her fast service and asked if there were any other lending offers he could take advantage of. The loan officer then evaluated James' financial situation and assisted him with getting another auto loan finalized over the weekend. James saved thousands of dollars in interest on two loans. This is just one example of how, at Texas Trust, we provide phenomenal service to our members while putting money back in their pockets.
Marlon and Jackie wanted to get rid of their high-interest auto loan and called on Texas Trust for help.
Marlon and Jackie have been married for five years and they recently bought a new Toyota RAV4. They were excited about the purchase, but after a few months of making payments, they realized they were paying too much interest.
They did some research and found out that they could refinance their car loan with Texas Trust Credit Union and get a lower interest rate, which would save them thousands of dollars. They had a credit score of 743, so they were confident that they could qualify for a lower interest rate. They visited the Pantego branch, located on Bowen and Pioneer Pkwy., to explore their options. Texas Trust offered them a new rate of 7.54%, which was almost half of their current rate! They were able to refinance the remaining balance of their loan for six years, which would reduce their monthly payments to $488. Their application was submitted and approved after a few days. They were able to reduce their monthly payments by $132. They decided to take that extra money and put it towards an emergency fund for their financial future.
With this lower rate, they are now saving over $3,000 in interest over the life of their loan. Marlon and Jackie were very content with their decision to refinance. They became loyal members at Texas Trust and look forward to the many adventures they will have in their new RAV4.
